Frequently asked questions
What is the return policy?
Every piece is thoughtfully handcrafted and made to order with care and attention to detail. We love creating something special just for you and are committed to making sure you’re happy with your experience from start to finish.
If you have any questions or concerns about your order, please don’t hesitate to reach out to us. We’re always happy to help.
As a small business, your satisfaction truly matters to us, and we’ll always do our best to ensure you’re taken care of and things are made right.
For detailed information about our return policy, please refer to the 'Shipping & Returns' section of this website.
Thank you for supporting handcrafted, made-to-order work!
Are firearms included in any purchases?
Home Carves does not sell firearms. Our products are decorative storage solutions designed to help conceal personal items, including firearms. While each box includes a secure RFID locking mechanism, our products are not intended to replace a traditional gun safe and may not meet legal firearm storage requirements in your area.
Firearms and ammunition shown in pictures are for demonstration purposes only. The firearms shown are privately owned and not for sale.
By purchasing, you acknowledge that Home Carves is not liable for any accidents, misuse, theft, or harm resulting from the use or storage of items within our products. Always follow local laws and safety guidelines for firearm storage.
When will I get my order?
Orders are typically processed within 8-10 business days to allow adequate time for the wood stain and finish to fully cure prior to shipping. Processing times may vary slightly depending on product demand throughout the year; however, we make every effort to fulfill orders within the standard 8-10 business day timeframe.
Will my piece look just like the one in the photo?
While each piece will closely match the product photos, slight variations in wood grain and tone are part of what makes every item unique. These natural differences are a result of using real wood and hand-finishing each piece—adding to the character and authenticity of your item.
What are the dimensions of the hidden compartment?
The hidden compartment measures 14.5” wide by 8.5” tall, providing discreet storage space for 2–3 firearms, depending on size.